Vaporium Plus – Frequently Asked Questions

Welcome to the Vaporium Plus FAQ page! We're here to answer your most common questions about shopping with us, our products, delivery, and more. If you can't find what you're looking for, our live chat team is always ready to help.

Is QuickVee the same as Vaporium Plus? Vaporium Plus has partnered with QuickVee to provide you with 24/7 customer service and fast, reliable deliveries. QuickVee powers our online storefront, but you're still shopping with the same Vaporium Plus team, products, and commitment to quality you know and trust.

What products does Vaporium Plus carry? We carry a wide range of legal, law-compliant Delta products, including THCA and Delta-8 disposables, THC gummies and edibles, nicotine vapes and disposables, vape cartridges and pods, and accessories. All our products are carefully selected and lab-tested to ensure quality and compliance.

What brands do We carry? We stock a curated selection of the most popular and trusted brands in the industry, including Geek Bar, RAZ, Fifty Bar, Habit, Dodi, Muha Meds, and many more.

How long does delivery take? We aim for same-day delivery on all orders placed between 10:00 AM and 7:00 PM. Orders placed after 7:00 PM will be delivered the following day. We're committed to getting your products to you as quickly and conveniently as possible.

Can I place an order after store hours? Absolutely! Placing an order after hours is a great way to ensure your items are ready and will be delivered early the following day. Our system accepts orders 24/7.

Do you offer in-store pickup? Yes! You can place an order for in-store pickup. After your order is placed, we will reach out to confirm the Store location and have your items ready for you.

What is your return policy? We want you to be completely satisfied with your purchase. For guidance on returns, please contact our chatbot or reach out to our customer service team. All returns must be initiated within 24 hours of receiving your order. Vape products must be tested upon arrival to confirm they are not faulty. We do not accept returns after 24 hours. All products must be in their original, unopened packaging for a return.

How can I contact customer service? You can reach us through live chat available on our website, by phone at 317-615-0075, or by email at vaporiumplus@gmail.com.

How old do I need to be to shop online? You must be 21 years of age or older to purchase any products from Vaporium Plus. Valid ID verification is required for all deliveries and in-store pickups.

How does your loyalty points system work? Earning rewards is easy! You earn points for every dollar spent. Once you reach 100 points, you automatically receive $10 off your next purchase. It's our way of saying thank you for being a loyal customer.

Where are your physical stores located? We have two convenient locations to serve you: Westfield and Clermont. Visit us in-store for personalized assistance and to explore our full product range in person.

Still have questions? Our team is here to help! Reach out to us via live chat, phone, or email, and we'll be happy to assist you.

All products are intended for adults 21 years of age or older. Please consume responsibly and in accordance with Indiana state law.